Today, having a website is as crucial as having a shop, office or telephone number. Research says, 6/10 customers expect brands to have content online regarding their business. If you own or operate a business which hasn’t taken that step into the online world, here are reasons that will leave you wondering why you hadn’t done it sooner.

1. Credibility: By 2020, people lost more than $245 by being scammed during online shopping. So, if a customer does not find your website, they are most likely to classify you as a scammer. 
2. Online presence 24/7: Customers can always find you anytime, anywhere, even outside business hours. 
3. Information exchange: You can share your contact info, location, product’s image, use forms to facilitate inquiries, receive feedback, upload promotional videos, even promote your social media channels and build a community. 
4. Cuts costs: Share news & information within management, reducing staff wages, rental and utility costs. 
5. Market expansion: Breakthrough geographical barriers and find potential customers in any country. 
6. Customer insights: Analytic tools allow you to get a better understanding of your typical customer mindset, how they found you, what they like and adapt your business accordingly. 
7. Customer service online: As a business, you’ll receive calls from customers. If you miss them, customers will be left unhappy and feel discouraged to buy from you. Thus, having a website will save your customer service team time, allowing you to focus on more important aspects.

For more info about website design: 

Makehub Web Development

Call us now: +880 1775 094040